MUFI Rating & Risk – AspenTech AspenOne

MUFI Rating & Risk – AspenTech AspenOne

MUFI: Maintainability, Usability, Functionality, Implement ability

Vendor: AspenTech AspenOne (Select For Vendor Profile)

Introduction

AspenTech is one of the most industry-focused enterprise software vendors that we cover (the other being ProcessPro, which is similarly focused on the process manufacturing industry). Here we are profiling AspenTech’s planning product, but they have quite a variety of manufacturing software that has been built up over decades.

Application Detail

AspenTech creates very detailed modeling software. The user interface of its software shows the actual resources of the production process, and it looks like traditional simulation software. The user builds a model, or takes existing template models and can change them. AspenTech has a template for just about any model in the process industry – and their many years of experience with so many clients are demonstrated by the specificity of these models. A few examples are shown below:

Aspen Models

AspenTech has some prebuilt model templates, which can be used as a starting point to model various process industry environments. The specificity of the models to be selected is impressive. If we take the first, it is producing methylchorate through a process of esterification of chloroacetic acid with methanol. Because the model is so specific to this process, the settings that are included means that there is minimal actual configuration required when compared to other applications. Most applications just provide software that can be configured and there are very few templates of this type used in any production planning and scheduling application – in fact; there are very few templates of this type used in supply chain planning applications overall. Instead, the predominant approach is to have the model developed from scratch during the implementation. As soon as a model is selected, the specifics of that model are brought up as shown below:

AspenTech Specific

This is a model for a three-phase reactive distillation application. This model is a particular configuration, which is designed for this manufacturing process. This is one of the real strengths of AspenTech – that for oil and gas industries it has such specific standards that can be applied and can control the model.

It is the detailed modeling with specific preset standards all customized for process industry manufacturing that is appealing to software buyers. AspenTech’s software encapsulates decades of implementations and knowledge of how various process manufacturing operations work. Not only are the processing rates for different process resources available within the application, but also the template models are based upon standardized process manufacturing operations, meaning even though the manufacturing process may be complicated, it can be modeled, and the system brought up quickly. There is not much like this on the discrete and repetitive manufacturing side where models tend to be setup from scratch.

AspenTech is an easy decision for heavy process industry manufacturing. AspenTech has the best software for a wide variety of process industry manufacturing environments that simply can’t be found anywhere else. AspenTech is one of the few vendors to achieve a perfect functionality score in our ratings. However, as our vendor profile indicates, we have some concerns about AspenTech’s management and their internal direction.

MUFI Scores

All scores out of a possible 10.

Vendor and Application Risk

An implementation of AspenOne combined the implementation of a highly specialized and functional application with a dysfunction software vendor. This means staffing the project heavy with buyer resources. AspenTech consulting resources tend to be of good quality, but organizational issues will prevent them from being as effective as they could be.

Likelihood of Implementation Success

This accounts for both the application and vendor-specific risk. In our formula, the total implementation risk is application + vendor + buyer risk. The buyer specific risk could increase or decrease this overall likelihood and adjust the values that you see below.

Risk Definition

See this link for more on our categorizations of risk. We also offer a Buyer Specific Risk Estimation as a service for those that want a comprehensive analysis.

Risk Management Approach

AspenOne is a skillful application and can perform production planning and scheduling of some process industry-manufacturing environment that no other application can. However, a risk with AspenOne implementations is that the implementation can develop a configuration that is difficult to maintain post go live. Slicing the overall implementation into mini-go lives can moderate this risk so that the buyer can become acclimated to running AspenOne in production sooner rather than later.

Finished With Your Analysis?

To go back to the Software Selection Package page for the Production Planning software category. Or go to this link to see other analytical products for AspenTech AspenOne.

Enterprise Software TCO Calculator – AspenTech AspenOne

How it Works

Fill out the form below for a your customized TCO calculation, as well as each of the supporting cost components that make up the TCO. The form does not have a “beginning or end.” The form is constantly calculating, so feel free to make constant changes and the application will auto-adjust.

Details

  • Vendor Name: Aspen Technology (See for Vendor Rating)
  • Software Category: Production Planning and Scheduling
  • Company Headquarters: 200 Wheeler Road, Burlington, Massachusetts 01803
  • Site: http://www.aspentech.com
  • Contact number 855.882.7736
  • Delivery Mechanism: On Premises

Finished With Your Analysis?

Once complete, goto this link to see other analytical products for AspenTech AspenOne.

Project Planning Package – AspenTech AspenOne

How it Works

Fill out the form below for your project planning estimate. The form does not have a “beginning or end.” The form is constantly calculating, so feel free to make constant changes and the application will auto-adjust.

Details

  • Vendor Name: Aspen Technology (See for Vendor Rating)
  • Software Category: Production Planning and Scheduling
  • Company Headquarters: 200 Wheeler Road, Burlington, Massachusetts 01803
  • Site: http://www.aspentech.com
  • Contact number 855.882.7736
  • Delivery Mechanism: On Premises

Finished With Your Analysis?

Once complete, go to this link to see other analytical products for AspenTech AspenOne.

References

Risk Book

Software RiskRethinking Enterprise Software Risk: Controlling the Main Risk Factors on IT Projects

Better Managing Software Risk

The software implementation is risky business and success is not a certainty. But you can reduce risk with the strategies in this book. Undertaking software selection and implementation without approximating the project’s risk is a poor way to make decisions about either projects or software. But that’s the way many companies do business, even though 50 percent of IT implementations are deemed failures.

Finding What Works and What Doesn’t

In this book, you will review the strategies commonly used by most companies for mitigating software project risk–and learn why these plans don’t work–and then acquire practical and realistic strategies that will help you to maximize success on your software implementation.

Chapters

Chapter 1: Introduction
Chapter 2: Enterprise Software Risk Management
Chapter 3: The Basics of Enterprise Software Risk Management
Chapter 4: Understanding the Enterprise Software Market
Chapter 5: Software Sell-ability versus Implementability
Chapter 6: Selecting the Right IT Consultant
Chapter 7: How to Use the Reports of Analysts Like Gartner
Chapter 8: How to Interpret Vendor-Provided Information to Reduce Project Risk
Chapter 9: Evaluating Implementation Preparedness
Chapter 10: Using TCO for Decision Making
Chapter 11: The Software Decisions’ Risk Component Model

Honest Vendor Ratings – AspenTech

Introduction

AspenTech is a well-regarded vendor for process “heavy” manufacturing environments and they dominate the oil and gas industry. It is a surprisingly large company – at close to 1400 people that tend to fly under the radar – virtually unknown outside of process industry manufacturing, but very well known inside of it. AspenTech has significantly grown through acquisition and previously went through growing pains as they were managing software that they did not understand.

Quality of Information Provided

The quality of information from sales is low due to how AspenTech structures and compensates sales.

Consulting and Support

AspenTech has experienced consulting, support and development resources with great subject matter expertise in their areas, but AspenTech has also lost a large component of some of its most experienced employees, and many hires do not last very long – the blame for this primarily rests with AspenTech’s management. AspenTech is following policies that reduce what was one of its great assets, which was it’s highly experienced consulting force which had deep industrial subject matter expertise. This is showing in AspenTech’s low levels of customer satisfaction, and we have a concern with AspenTech being able to support its software into the future. Do you want your consulting team to be comprised of individuals who feel they were cheated out of much of their promised bonus the previous year? That could easily happen with AspenTech.

Internal Efficiency

Overall, AspenTech has one of the lowest levels of employee satisfaction not only in this software category but also in any enterprise software category that we cover. AspenTech has a high degree of bureaucracy, which is an enormous drag on its internal efficiency.

AspenTech is much more focused on its executives over the employees and this has a negative effect on motivation and employee retention. AspenTech’s products are the leaders in their space, but any company, which is primarily run for the benefit of its executives, is a concern. AspenTech has the weakest management of all the vendors in the production planning space.

Innovation

Obviously, AspenTech is a problematic vendor. It’s the most extreme discrepancy between application capabilities and dysfunctional vendor attributes that we have found in any software vendor we have evaluated. While AspenTech currently has innovative products, no company can continue to innovate with the internal culture that AspenTech currently has, which is why we have assigned them a lowered Current Innovation Level.  However, where would process heavy software buyers turn as AspenTech has acquired most of the vendors in this space?

Vendor Scores

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Software Selection Package for Production Planning