SAP Articles

How Accurate Was Forrester's Study on the ROI of SuccessFactors?
Executive Summary Forrester was paid by SAP to produce a report that showed SuccessFactors had a high ROI. Numerous errors in the report demonstrate that the study was rigged to provide SAP's intended outcome. Introduction Forrester published a study named The Total Economic Impact™ Of ...
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Does SAP's Hasso Plattner Have a PhD?
Executive Summary Hasso Plattner is frequently introduced as Dr. Hasso Plattner. Is Hasso Plattner's degree anything but honorary? Introduction In a previous article, I questioned whether Hasso Plattner behaved as a Ph.D. The reason being that he is so often divorced from reality. He also ...
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The Importance of Knowing Your Place in the IT Hierarchy
Executive Summary SAP follows a specific hierarchy, which those in the SAP ecosystem follow. This ensures that information provided by SAP sources cannot be questioned. Introduction The unrelenting nature of hierarchy is exceptionally well explored in the following quotation in a book I recently rediscovered ...
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The Giant Margins for SAP and Oracle Support
Executive Summary SAP and Oracle have giant support margins that they hide from customers. This support margin is the secret to understanding the revenue model of these two vendors. Introduction The SAP and Oracle revenue model is highly based upon support. SAP and Oracle have ...
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How Much of Customers' SAP Customer Code is Used?
Executive Summary SAP constantly tells customers to get rid o their custom code and to use SAP standard functionality. This old point has been brought up again with S/4HANA. How much of customers' custom code is actually used by customers? Introduction SAP proposes that very ...
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How Long Until SAP Customers Adopt ERP Upgrades?
Executive Summary SAP likes customers to upgrade their ERP software as soon as possible as this maximizes SAP and their consulting partner's revenues. The actual update lag is quite surprising. Introduction In SAP upgrades are major expense items for a company. This is explained by ...
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How to Understand the Scope of SAP's Sprawl
Executive Summary SAP was initially sold on reducing sprawl, however, SAP now has enormous sprawl in every dimension. This topic is rarely discussed among SAP resources. The impact of this sprawl is a very high cost and lack of sustainability. Introduction to SAP's Sprawl SAP began ...
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SAP Nation 2.0 on the Overall SAP Ecosystem Annual Spend
Executive Summary In the book SAP Nation 2.0 Vinnie Mirchandani estimated the total annual spend in the overall SAP ecosystem. Who supported Vinnie in his quest to perform this estimation? Introduction In our TCO calculators which are available for free online, SAP routinely ranks as the highest ...
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How SAP and Oracle's Stripped the Value from 22% Support
Executive Summary SAP and Oracle have engaged in a concerted effort to strip out value from the base support level. This means that the actual support cost for SAP and Oracle have dramatically increased. Introduction When SAP and Oracle sell their software, they sell the ...
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Who Will Tell the Truth on SAP Support?
Executive Summary So few entities that offer SAP support tell the truth about SAP problems. Important factors to know about SAP consulting partners and how they keep secrets about SAP support. Introduction Companies that offer SAP support frequently leave out one of the most important ...
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How to Understand The Real Story with SAP Support
Executive Summary The topic of SAP support is rarely discussed, but the reality of SAP support is far different than what is promised by SAP and their consulting partners. What are the massive hidden costs imposed by using SAP support? Paying 22%+ for SAP support ...
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How Accurate Was CIO on SAP Support Needing to Go Down
What This Article Covers Explanations for Increases in SAP's Support Prices The False Explanations Begin Our Analysis Introduction In the article Why SAP's ERP Maintenance Prices Should Be Going Down -- Not Up in CIO, some interesting points were brought up about what the cost of ...
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The Art if the SAP Support Flip Flop
What This Article Covers Outlining the Strategy For Moving Customers Along the Desired Pathway SAP HCM Support Flip Flop Illumination of A Major Technique Used to SAP to Control Customers How SAP is Able to Frame its Flip Flops as Being "Customer Centric" Introduction In ...
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KPS Continues to Keep Promote HANA for Retail for Lidl After Failure
Executive Summary KPS published a page about how great it was that Lidl selected HANA for Retail. After Lidl terminated this implementation, KPS still has the web page up about what a good idea the selection was. Introduction to Continual Lying at KPS We have ...
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How do SAP and Oracle's Support Profit Margins Compare to Pablo Escobar?
Executive Summary SAP and Oracle have tremendous profits margins on their support. However, how do their support margins compare to international drug cartels? Find out in this article. Introduction to SAP and Oracle Profits Margins SAP and Oracle have virtually an identical support model, with ...
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