What This Article Covers
- Our services related to SAP Licensing and Terms
- Offering the Truth as to How SAP Operates
- Mixing Contract Management with Technology Understanding
We are in constant communication with clients regarding things that SAP is doing on topics ranging from licensing to indirect access to terms and conditions as well as how SAP enforces rules on accounts. In the area of indirect access, we are the only entity to have evaluated and found a legal liability between the way SAP applies for indirect access and tying agreements, which are part of US antitrust law. You can see this analysis yourself at this article link.
What We Offer
We offer to consult on all of the topics related to the SAP relationship and licensing, and expert witness services as well. We can evaluate the situation on a project, project documentation, and tell you what is normally expected and how to put yourself in the best position regarding SAP.
Offering the Truth as to How SAP Operates
One of the mistakes made by some that offer services in this area is the concept presented is that one can simply review the contract with SAP, and have SAP remove parts of the contract that are a problem. This is an incorrect assumption. SAP applies its rules inconsistently depending upon the sales opportunity that a particular customer presents to the account executive.
Customers must make a determination of how SAP will enforce certain terms and contract clauses depending upon research rather than what the contract exactly states. We have explained this in our coverage of indirect access.
Mixing Contract Management with Technology Understanding
A second error that many customers do is reach out to entities that are good with contract negotiation but do not understand the technology. We covered this topic specifically in the Should You Trade in Unused Licenses for S/4HANA and HANA?
What this article illustrates is that you cannot come to the best conclusion on a course of action without also understanding the technology, its present state, its prospects for future development, what parts of it work and what parts can’t be relied upon etc. We produce the most independent and most detailed product research of any entity. So when we provide license consulting, it is always integrated into the understanding of where the SAP product information.